If for any reason a customer is not completely satisfied with a Red Sky Shelters Yome, they have 30 days to return it for a full refund. Red Sky Shelters will perform any repairs not covered under warrantee for a reasonable cost. The customer is responsible for all shipping and freight costs associated with the repair, return, or replacement of any Red Sky Shelters products covered or not covered under warranty.
Should a warranty claim arise, Red Sky Shelters will determine if the defect warrants a repair or replacement. All repairs will be made in a timely manner. It is the responsibility of the customer to determine if a Yome is suitable for any particular purpose.
Recommendations for use do not constitute a warranty, either expressed or implied as to the fitness or suitability of any Red Sky Shelters product for any particular purpose. No warranty is made as to the permit-ability of the Yome. Structural engineering on the Yome has not been performed nor has any professional determination been made as to the Yome’s design and snow or wind load carrying capacities.
HARDWARE & BUILDING MATERIALS
The SunGlow coated polyester wall canvas is guaranteed for five years. The Sunforger treated-cotton wall canvas are guaranteed for three years. Any defects in materials or workmanship will be repaired or a replacement will be calculated on a pro-rated basis.
This does not include damage from:
- Pets or animals
- Insects or rodents
- Improper assembly or disassembly
- Improper storage
- Exposure to heat or fire, being too close to a wood stove or heat source
- Leaves, straw, debris or anything allowed to rest against the fabric for extended periods of time
- Excessive abrasion or sharp objects
- Objects falling into the canvas
- Damage from mildew
- Discoloration, the fabric will discolor over time